Office Telephone Systems – PBX/SIP Systems

The telephone systems are available in various configurations thus offering an ever growing range of benefits and features. Most of the advanced systems that are available today runs on IP protocols, this is the same networks that many small business users to connect information and devices. This article can help you to select from among our telephone systems that are available.

Office Telephone Systems - PBX/SIP Systems

When implementing or evaluating the telephone systems, you need to consider the factors below:

  • Understand the Employee’s needs. The telephone systems can give your employees more tools and thus enhance efficiency. If they need easy access for conferencing or they need one telephone number that rings simultaneously or multiple devices, we offer telephone systems with many capabilities and features:
  • Video conferencing
  • Automated attendant
  • Mobile soft phones
  • Paging and intercom
  • Wireless IP capability
  • Presence technology
  • Integration with (CRM) systems
  • Unified messaging
  • Changes: The telephone systems today can improve how our daily business transactions are conducted. Using wireless IP system, you sale staff can check whether an item is in stock in the warehouse without leaving the customer.

In essence, a business telephone system encompasses systems encompassing from small key telephone systems to large PBX. A PBX is a private telephone network form of communication used within an organization or a company. The user of the PBX can communicate within the organization or company and with the outside world through a GSM gateway, Voice over IP, analog or ISDN.

Telephone systems have a massive role in the success of a business. There are dramatic changes in communication with introduction of VOIP technology. The system brings benefits to an organization with reduced call rates and satisfaction of the customers, enhance productivity and low bandwidth utilization. It is important to depend on a reliable telephony provider.

We develop telephone systems using advanced technology equipment such as Panasonic, Cisco, Avaya, Grandstream, Yeaster, Dlink, NEC and Samsung Telephone systems. So we provide an end-to-end solution that will satisfy your employee, office setups and business requirement needs. It has never been easier to choose an end solution as it is now.

The VoIP technology enables communication through the internet. The IP based extends many benefits and users as compared to standard form of technology. It makes communication effective and los reduce the cost of operations. Most of the IP PBX system has advanced features that facilitates the employees to be more effective. The IP system delivers superior voice quality over the internet. In essence, it employs the IP based is beneficial for your business in Kenya.

Communication is the basic central part of the organization; you need to enhance the communication infrastructure with modern systems. Irrespective of the size of the company, the communication needs of the company must be resilient and effective. The systems are available to meet all size and kinds of business. As the VoIP systems are becoming more versatile, it is wise that IP PBX systems are installed to strengthen your infrastructure.

Benefits of Telephone Systems:

  • Improve collaboration
  • You can add more phone lines as the business expands
  • It reduces calling charges
  • The calling features are comprehensive and thus supports better communication
  • Easy to maintain and install
  • Easy to integrate with CRM software
  • Easy to customize
  • Enhance communication through video conferencing
  • Multiple line support

A business has ethical reasons to embrace telephone system. With an evolved communication technology, it is imperative to accept state-of-art telephone systems. Communication is augmented both externally and internally and develops profitability. VoIP technology is therefore cost effective, reliable and convenient option for business that allows communication over a single line as opposed to separate lines.

Telephone System

Panasonic Telephone system

Panasonic telephony has been designed with business in mind. Every telephone system requirement in a business is different. Panasonic has developed diverse range of flexible phone systems to cater for bespoke solution. Simple analog systems with standard desk phones and their advance range of system specific phone. Panasonic telephone system focus on presenting these options with excellent audio quality, easily configurable phone and unparalleled reliability that ensure you get a solution that meets individual requirements.

Analogue Phone Systems: Panasonic analog system brings a full configured package with host of advance features to enable efficient business communication. As well as fundamental features and allow expansion, flexible call management solutions and are easily maintained and customized.

Panasonic Digital Phone Systems: Panasonic digital phone system offers stability of standard private branch exchange and adds IP technology for efficient and flexible communications. It is compatible with all the needs of modern day business; they can be reconfigured and expanded as their needs changes. The 7000&7700 are for KXTA systems while 7200&7400 are for KXTD systems. The new Panasonic digital 7600 series is meant for new KXTDA telephone system.

Panasonic Hybrid Phone Systems: Traditional telephony combines with IP telephony convergence offering more advanced feature and functionality options to cover all your communications requirements.

Panasonic IP Phone Systems: Flexibility and manageability are essential to communication in the current, changing, modern business world. Panasonic have diverse IP phone systems design to integrate with business of all sizes and centralize communication management.

Panasonic Cards and Accessories: Panasonic cards are ideal for extending your telephone system through the use of card interface for ISDN2 lines and extension modules for KXTD 1232 and KXTD 816 giving automatic route selection and allowing integration with voice processing system.


You can get brand new and refurbished models of Panasonic system. The handset can make real difference to the productivity of your business since they can be configured easily and are simple to use.

Yeastar VoIP and IP PBX

Yeastar is a manufacturer of VoIP and IP PBX gateways. Yeaster gateways are designed and deployed with cutting edge IP solutions leading to high performance and more innovative networking products.


Yeaster S series VoIP offers scalable solution that is easy to manage and install and that has been built to provide ultimate performance quality. It is mostly targeted for small and medium sized enterprises. It can support up to 20-300 users and 10-60 concurrent calls. It has a modular design and it is flexible. The Yeaster s series is easy to install with plug and play connectivity and auto-provision options. It has metro UI driven by click and point configuration. The S-series offers advanced failover protection as well as reporting and monitoring capabilities

The S series is compatible with various telephone interfaces. S20 supports 2 modules, S50 supports 4 expansion board, S100 supports 8 modules=2 expansion cards and S300 supports 12 modules which is equivalent to 3 expansion cards. One expansion  cards supports up to 4 modules. For s100 and s300, you must install expansion boards if you want to install PRI ports or modules. They also supports D30 module to add 100 users and 30 calls.


  • Attended Transfer
  • Automated Attendant (IVR)
  • AutoCLIP
  • Blacklist/Whitelist
  • Blind Transfer
  • Call Back
  • Call Forwarding
  • Call Detail Records (CDR)
  • Call Monitor
  • Call Pickup
  • Call Parking
  • Call Recording
  • Custom Prompt
  • Call Waiting
  • Call Routing
  • Caller ID
  • Conference
  • DISA
  • Distinctive Ringtone
  • Dial by Name
  • DNIS
  • Event Center
  • Do Not Disturb (DND)
  • Email to SMS/SMS to Email
  • Fax to Email
  • Paging/Intercom
  • Follow Me
  • LDAP
  • Mobility Extension


Fanvil was established as VoIP desktop phone developer and manufacturer from China. Fanvil produces devices for SMEs as well as mission critical enterprise environments. It is one of the leading global IP video and voice terminal manufacturers by providing cost efficient and innovative IP VoIP devices with value for money, style and quality. There are different Fanvil phones; from X3 Sp to C600 android phone, Fanvil has it all covered when it comes to VoIP phones.

Fanvil has high quality, cost effective phones, headsets, hotel phones, Intercoms and Door. 3CX is software based IP PBX and fully supports X3SP and X5 on their software platforms. When working with Fanvil and 3CX, the configuration and setup will be easy and seamless.

Reason to Buy Fanvil

  • Gigabit choice for entry-level phone
  • Good quality, innovative and cost-efficient IP phones
  • Devices for SMES
  • Provision tool and RPS service
  • All-in-one multi-screen phones
  • BLF keys
  • EHS Support, 5.8Ghz WIFi and Bluetooth for some models.
  • Hotspot function to share the same extension
  • Powerful paging adaptor to DIY SIP video/audio/speaker/alarm system
  • X6 model supports video decode that work together with IP cameras and video intercom
  • Color-screen to serve enterprises and
  • Diverse product line of door phones/intercom, desk phones and hotel phones
  • Certified with major telephony: Avaya, 3CX, Asterisk, Bicom, Broadsoft, Xorcom and Epygi.


Yealink phones have a diverse family of VoIP including IP video phones, IP phones and USB phones. They boast attractive and sleek design with exceptional display screens. Most of the models have LCD screens with backrights. The T4 series are wall mountable and do not use paper labels. The T3 series posses the basic features such as call forwarding, caller ID and call waiting and can be installed very easily. They also offer Power over Ethernet (PoE).

We have a selection of Yealink accessories including the expansion modules, power supplies, replacement handsets and more. Your phone should be kept functioning at their maximum capacity.

Why IP Telephones?

With advent of new VoIP technology, many businesses are seeing the need of migrating their telecom systems from legacy PSTN/PBX to cloud hosted or self VoIP systems. IP phone systems offer massive advantage in terms of efficiency, cost adaptability, scalability and accessibility. A phone system based upon the software which runs, needs good headset and telephones and in the field of IP telephony, Yealink delivers a great range of features.

Top IP Features

  • Freedom to move
  • Access to Skype for business and Unified Communications
  • Integration with offline and online  databases
  • LCR – least cost routing: saves call charges
  • Maximum call control features and Superb sound quality
  • Hunt Groups – have an incoming call search

Top Yealink Models

SIP-T23G: It is cheaper than most IP phones with clear LCD pixel driven monochrome display. Although it has a HD audio as well as dual gigabit ports and hands free. Its cost may make it desirable to purchase for large office for saving in scale which is also touch ready for access to menus. It comes with all features such as corded headset port, HD Wideband sound, Bluetooth dongle facility, conference calling, POE etc. It supports up to 6 EXP40 expansion modules.

SIP-T27G: Simple to use. It has 8 line keys, LCD screen, 5 programmable key features and one touch dial. It can take upto 6 SIP accounts whilst being powered via Ethernet line

SIP-T42G: This is a skype for business phone with Optima HD wideband audio and backlit monochrome LCD screen. It has a ready headset and thus allow use of electronic Hook switch (EHS). It allow integration of up to 3 SIP accounts.

SIP-T46G:This is a gigabit SIP phone which has been certified for Microsoft Skype. It has a wideband HD audio. The user interface of the screen is overlaid with the skypes icons set making it an intuitive model to use. It can take up to 6 SIP accounts making it a powerful business telephone


ZYCOO  is a leading manufacturer and developer of unified communication equipment especially VoIP PBX. Zycoo telephony system offers easier, cost effective and more reliable solution for SMEs. With modular design and zero touch installation, it is simpler and more flexible to manage, install and maintain thus bringing better quality and overall experience.

Imagine a solution that meets all your communication needs today and tomorrow, Zycoo CooVox solutions provides the world leading solution designs for SMEs in a modular, integrated and scalable package. Zycoo deep understanding of small business needs enables them to deliver the same capabilities that large companies enjoy at unparalleled performance and price in a simple to use and cost effective system.

CooVox is designed for business with 1 to 500 extensions with a remarkable set of features. There are 4 models in this series; U20, U50, U60 and U100 all which are scalable and designed to provide small to medium enterprises with features and functionality expected. Zycoo CooVox will work with most SIP based handsets such as Snom, Yealink, Siemens, Grandstreams, polycom, Atcon and Cisco.

Standard Features

  • BLF (Busy Lamp Field
  • Black List
  • CDR (Call Detailed Record)
  • Call Monitoring
  • Conference Room (12 Rooms)
  • DID (Direct Inward Dialling Number)
  • Distinctive Ringtone
  • DISA (Direct Inward System Access)
  • DND (Do Not Disturb)
  • Feature Codes
  • DNIS (Dialled Number Identification Service)
  • Follow Me
  • Mobility
  • IVR (Interactive Voice Responses)
  • Extension Multi-Language Prompts
  • One Touch Recording
  • Multi-Language GUI
  • Phone Provisioning
  • Phone Book
  • Pin Set Record
  • Ring group
  • File Download
  • SIP Register with UDP/TCP/TLS
  • Skype for SIP
  • SIP Trunk
  • Smart DID
  • Spy
  • Speed Dial
  • SRTP (Secure Real-time Transport Protocol)
  • Time Based Rule
  • T.38 Fax (Pass-through)
  • Virtual Fax
  • Voicemail to Email
  • Voicemail

Call Features

  • Call Forward
  • Call Back
  • Call Group
  • Call Paging and Intercom
  • Call Hold
  • Call Park
  • Call Queue
  • Call Pickup
  • Call Routing
  • Call Recording
  • Blind Transfer
  • Call Waiting
  • Attended Transfer
  • Caller ID
  • Music On Hold/Transfer
  • Dial by Name
  • 3-Way Conference
  • Video Call

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